Popular STC Summit presentation brought to the STC-PMC!
Every day we communicate in dozens of different ways. This presentation explains how to use those everyday experiences like driving, spending time with family, and cooking to improve technical communication. It reviews principles outlined in Donald Norman’s revolutionary book The Design of Everyday Things and discusses how to use everyday observations of good and bad designs to improve our professional writing and user experience.
Date and time: January 18th, 7:00-8:30 PM
Stephanie Saylor morphs between a technical writer and usability engineer at Yellow Duck Technologies, Inc., a software company in Central Maryland. With more than 18 years professional writing experience, she has worked as a reporter, technical writer/editor, usability writer, and outreach coordinator for various government customers. She holds a master’s degree in Digital Communication from Johns Hopkins University. Stephanie lives outside Ellicott City, Md., with her husband and three young sons.