STC-Phila. Metro Chapter

Society for Technical Communication

Job Available: Structured Content Technical Writer at Essential Data Corp (EDC) in Berwyn, PA

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Our client is seeking a technical writer who is passionate about creating useful and usable product documentation.

This is a contract assignment, expected to begin in September 2019 and run for approximately 1 year.

About the job

  • Own the user experience of product documentation.
  • Apply content strategy best practices to documentation planning, creation, delivery, and maintenance.
  • Create product documentation for our customers as part of the Product Content team.
  • Your content will help support both internal and external customers — including our financial customers as they use our suite of products — and help answer both the how and why of a product feature or service.
  • Given initial requirements, work with product managers, developers and other subject matter experts, as well as UX writers and content strategists, to help identify how product documentation can improve the customer experience.
  • Investigate the impact of upcoming product enhancements to existing content, determine when new content is needed, and create a content revision and creation plan.
  • Prioritize and propose updates to stakeholders.
  • Constantly seek and respond to stakeholder and customer feedback.
  • Create, maintain, and effectively communicate project status to enable team coordination and tracking. Help manage — and mentor — junior technical writers.

Qualifications
During the interview process be prepared to share samples that demonstrate the following qualifications:

  • Familiarity with the basic principles and techniques of agile content development, including pair writing, personas, user stories, and scrum.
  • Experience collaborating with software development teams — both onshore and offshore — and working on integrated product teams
  • Demonstrated ability to empathize with customers, analyze their needs, and develop a writing plan to meet those needs.
  • Experience creating user-centric product documentation for internal and external customers (minimum 5 years)
  • Experience with topic-based authoring
  • Ability to use all the standard software tools and, more importantly, the ability to learn new ones
  • Experience using authoring tools to create and publish content online
  • Willingness to help manage, and mentor, junior technical writers
  • Familiarity with editorial style guides, publishing process flows, and content management systems
  • Big-picture, strategic thinking as well as acute attention to detail
  • Comfortable working closely with web developers to provide effective online presentation of technical and instructional content.

Contact Pete Majewski at 610.233.0097

We need CONDUIT managers! Do you have what it takes?

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There will not be a CONDUIT 2020 if we do not have volunteers.

We had a great turnout for CONDUIT 2019 at the Franklin Institute.
Be part of the action for CONDUIT 2020!

As the 2018-2019 program year draws to a close, we are now preparing for our 2019-2020 program year, which starts on July 1st. We are very excited about our new council, as we love the infusion of some new blood into the mix, as this means that new ideas are abound.

However, our council is incomplete. As I (Danielle Villegas) have stepped down from being the conference chair and sponsorship chair of CONDUIT. After being the conference chair or co-chair for the past three years, and the sponsorship chair for the past two chairs, it’s time for some other people to take the reins.

Based on my experiences, putting CONDUIT together really needs to be a team effort, so it would be great to get a few people to pitch in together to ensure that CONDUIT continues to grow into the superior conference that it’s grown to be. Other chapters that have conferences usually have teams, and to grow the way we should, we really should follow a team model.

So, to that end, we are looking for a volunteer team of go-getters who can help continue the CONDUIT traditions that we’ve started. We need minimally a speaker manager, a sponsorship manager, a venue manager, and a publicity manager. Of course, the more job sharing, the better!

We need to start making decisions about the venue and preparing in the fall for the Call for Proposals and the Call for Sponsorship. I can help train the volunteers and be the conference advisor for CONDUIT 2020, but we need to get more people involved to have it continue forward.

While it’s preferable that you are an STC-PMC member, as long as you are an STC member and have an interest in helping take CONDUIT to the next level, you are eligible to be on the CONDUIT team. You don’t even have to be local to Philadelphia (I’m not!), because most of this is done without needing to do anything locally for most of the preparation. (Again, I can help with some of that, having done this remotely.)

If you are interested, or have questions about what each of these roles would entail, email Danielle at president@stcpmc.org as soon as possible, and let’s get you started so that we can ensure another fantastic CONDUIT event!

Recent graduate? Enter to win a $25 Amazon Gift Card AND save 20%

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Join or renew online today, save 20 percent, and
be entered to win a $25 Amazon gift card.

Are you a recent graduate who is interested in building your professional repertoire? Look no further! STC has the affordable tools and resources you need for these early years of your career.

When you join or renew with STC as a New Professional member today, you will save 20 percent off the yearly rate and be entered to win a $25 Amazon gift card! No promo code is necessary to enter the drawing or receive the discount.

Here’s a sneak-peek at some of the professional resources you will receive:

– Free e-subscriptions to Intercom magazine and Technical Communication journal.
– Access STC’s Job Bank, where you can search for jobs, post your résumé, and take advantage of career resources.
– Discounted rates for the Certified Professional Technical Communicator (CPTC) exam, online courses, and live webinars
– A free copy of STC’s newest Salary Database, which is a valuable tool to assist you in job searches and salary negotiations.
– Join STC’s networking chapters and Special Interest Groups (SIGs).

Free webinar on May 15th – Understand the Importance of the STC Salary Database

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The Society for Technical Communication (STC) Salary Database is a huge benefit of STC membership, yet it remains forgotten, ignored, or misunderstood by members.

In this free, 30 minute mini-webinar, learn how to negotiate a better salary and improve your position within your organization. This is taking place on 5/15 at 12 pm to 12:30 pm. Can’t make it? Register anyway and you’ll be sent a recording! Register here.

About our Presenter:

James Bousquet has been an STC member for 12 years. He was treasurer of the Southwestern Ontario Chapter for four years, chapter president for another two years, and also treasurer of the Instructional Design and Learning SIG for three years.

Jim began serving at the Society level on the Community Affairs Committee SIG Outreach Team and on the 2017 Community Budget Review Committee. He is now starting his second two-year term on the STC Board as Treasurer, chairing the Finance and Investment Committee and the Community Budget Review Committee.

Announcing the STC-PMC Election Results

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PMC is excited to reveal the results of its recent election!

  • President: Danielle Villegas
  • Vice-President: Jamie Sanecki
  • Treasurer: Karen Levine
  • Secretary/Membership: Victoria Stanton

The elected positions run July 1st-June 30th. To see the results in our election tool, click here.

Congratulations to all our nominees and elected officers!

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