Note: thanks to all who have registered and attended this valuable webinar, held on 9/28. Please e-mail firstname.lastname@example.org if you would like a link to view the recording. Here’s a summary of the event:
Psyched up about all of the great tools, software, and practices out on the tech comm market – but unsure how to get any of it funded? Or are you fighting an uphill battle to get the minimum and keep your team whole? Is “but you don’t bring in sales” a common refrain when referencing tech comm in your company?
In this webinar, we discussed process steps that moved the conversation in a company from “can we make do with less tech comm” to “what can we do to support tech comm” in months. In this webinar we learned how to:
- “Show” rather than “Tell” your value to the company;
- Use your communication skills to get the support you need;
- Change the tech comm narrative;
- Articulate value for post-sales content.
Presenter: Amanda Patterson, Technical Communications Manager at Hunter Douglas
After several years teaching college-level writing, Amanda ‘fell into’ her first tech writing job. And it was love at first manual! Amanda has spent much of her tech writing career building and deploying automated assembly equipment in the manufacturing industry. Currently, she is the Technical Communications Manager at Hunter Douglas, where her foci are on internal and external product documentation for luxury window coverings and growing her rockstar team. Outside of the office, Amanda is the current Programs Manager for the Rochester chapter of the Society of Technical Communication, a role she loves because she connects with exciting people and helps share their work with the tech comm community. Her Ph.D. is in Comparative Literature with a specialization in Sci-Fi and the human experience of the future. Feel free to ask her if she thinks she’s a robot today.